Online Tool to Track Potholes and Street Defects

NYC.gov has a new online tool to track potholes and street defects found by SCOUT teams.

New Yorkers can track SCOUT inspectors and see what has been done to fix conditions found.

The new online tool tracks the work of the Mayor's Office of Operations' Street Conditions Observation Unit (SCOUT) The SCOUT team is a group of inspectors whose mission is to drive every city street once per month and report conditions that negatively impact quality of life to 311.

As a result of SCOUT reporting, agencies have addressed thousands of conditions - such as litter, potholes, damaged signs, graffiti, and defective traffic signals that they may not have known about otherwise.

With SCOUT on the web, each pothole and street defect catalogued by SCOUT inspectors, and what has been done about it, will be available for public review.